Shipping policy
Last updated: August 13, 2026
Where we ship
We currently ship within the United States and Canada.
Shipping cost
Standard shipping is free on every order, to both the United States and Canada. Any applicable duties or taxes are shown at checkout before you pay.
Processing time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking as soon as your order ships.
Delivery time
Once shipped, US orders usually arrive within 3-7 business days. Canadian orders may take longer depending on customs and carrier.
Subscription shipments
Subscription orders ship on the same schedule as your renewal date. You will get a reminder email before each charge, and tracking once it ships.
Lost or delayed packages
If your tracking has not updated or your package seems lost, email support@steadwellsupply.com and we will help track it down or make it right.
Contact
Racette LLC, 30 N Gould St STE R, Sheridan, WY 82801, USA. Email: support@steadwellsupply.com